How to request deletion
- Email support@anchorworld.org from the same email address used for your Anchor World account.
- Use the subject line: Account Deletion Request.
- Include your account email and (if known) the display name on your profile.
We will verify ownership of the account before deleting it. Do not share your password.
What we delete
- Account credentials and profile information
- Posts, comments, and media associated with your account (where not required for others’ legal claims)
- Messages and chat metadata tied to your account
- Push notification tokens and device associations
- Points balances and non-financial feature state
What may be retained
- Limited records needed for fraud prevention, abuse investigations, or legal compliance
- Aggregated or anonymized analytics that no longer identify you
- Purchase/subscription records retained by Apple, Google, or payment partners under their policies
Timeline
After we verify your request, we aim to complete deletion within 30 days (often sooner). You will receive a confirmation email when the process is complete or if we need more information.
Subscriptions
Deleting your Anchor World account does not automatically cancel App Store or Google Play subscriptions. Cancel those in your Apple ID or Google Play account settings to avoid future charges.
Questions
Privacy questions: privacy@anchorworld.org
General help: Support